How can an AI agent add a Microsoft 365 user and assign a license?
Microsoft 365 administrators can watch Genta receive a plain-English request to add a user and assign a Business Basic license. See the Web App Agent complete the task on a Windows 11 virtual machine, verify the license, and return screenshots as evidence.
Created by the Cognillo product team. Narrated with an AI-generated voice.
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Full transcript
0:00 Thanks for joining. Before we begin, a quick disclaimer: this video was written by the Cognillo team, and this voice-over was AI-generated. In this video, we'll hand Genta an everyday admin task: adding a new user in Microsoft 365 and assigning a license. Then we'll watch it do the work.
0:19 On the left is Genta, open in the browser. On the right is a Windows 11 virtual machine, over Remote Desktop. It's connected to Genta with the Genta agent, which you can download from the Computers tab at genta dot A I. Genta will use this computer to do the work.
0:35 First, choose an agent. We clear the default and pick the Web App Agent, a specialist for tasks in websites and web apps. The computer is already set to our virtual machine.
0:55 Then describe the task in plain English. Add a new user named Olivia Bennett, with the username olivia dot bennett at cognillo dot work. Assign a Microsoft 365 Business Basic license, and confirm she appears in Active users.
1:10 Send it. Genta reads the request, chooses the best model for the task, and hands it to the Web App Agent on our computer. The work log shows each step as it happens.
1:22 On the virtual machine, it opens Edge, goes to the Microsoft 365 admin center, and opens Active users, then Add a user. Nobody is touching the mouse. Genta looks at the screen and decides every click.
1:36 It fills in the first name, last name and username. When the display name fills in twice, it notices and corrects it. It keeps the automatically generated password, and moves on.
1:52 On Product licenses, it picks Microsoft 365 Business Basic, then reviews the summary and clicks Finish adding.
2:04 Olivia Bennett is added to active users, with Business Basic assigned. We've hidden the generated password in this video.
2:13 Genta doesn't stop at the confirmation. It searches Active users for Olivia, opens her account, and checks Licenses and apps, where Business Basic is ticked. Every step is in the work log, with screenshots saved along the way.
2:31 When it's done, Genta reports back with the display name, the username and the license, plus the screenshots it captured as evidence. About two minutes from start to finish, and nothing for you to click.
2:51 That's Genta doing everyday work for you. Try it with tasks from your own list. Download the Genta agent from the Computers tab at genta dot A I, and if you have any questions, email hello at cognillo dot com.
Related tasks
To see it running on your own tenant, email hello@cognillo.com